Return Policy
Buy With Confidence: 30 Day Money Back Refund for unused items purchased on the web from Innovative Products International, LLC (IPI).
Order number required for Refund. Refund (purchase price less shipping) will be applied in the same form of original payment or company check within 5 business days of receipt. Customer is responsible for shipping cost on returns.
Shipping Policy
Orders usually ship the following Business Day. Orders ship via US Mail (USPS) or United Parcel Service (UPS) depending on weight.
There is a $3.00 surcharge per part for Web orders to Canada.
Orders usually take 3 to 7 business days for delivery. International orders take 7 to 15 business days for delivery, depending on the country.
For International Orders other than Canada, please contact us for specific shipping costs.
Privacy Policy
Innovative Products International, LLC (“IPI”) respects the privacy of the visitors of its website, the home page of which is located at http://www.IPIproducts.com. This Privacy Statement is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information you submit to us through our website. “Personal Information” is information about you that is personally identifiable to you like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing.
Use of Information
IPI uses your information to process your order. Under no circumstances will your personal information, including your e-mail address, be sold or sent to any party other than IPI and its affiliates. The use of your e-mail address will be restricted to periodic announcements of specials from IPI.
User Consent
By submitting Personal Information through our website, you agree to the terms of this Privacy Statement. You expressly consent to the processing of your Personal Information according to this Privacy Statement. Personal Information may be processed by IPI, Developer(s), or User(s) in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent.
Personal Information You Provide
We collect Personal Information that you submit to us voluntarily through our website. The types of Personal Information we collect are: (1) shipping and billing addresses, (2) e-mail address, (3) other normal order details, including product selection. As you navigate our website, certain passive information may also be collected, including your Internet Protocol address, browser type, and operating system. We also use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the information for which you searched and viewed. This type of information is collected to make our website and services more useful to you.
Disclosure of Information
We are not in the business of selling information about our members or visitors to our website. We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on IPI; or (b) to protect and defend the rights or property of IPI or users of our website.
Your Choices
Should you decide to stop receiving further communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail. If at any time you wish to subscribe to any communications from us, you may do so by contacting us. Despite your indicated e-mail preferences, we may send you notices of any updates of our legal Notices, Terms of Use, Privacy Statement, on the account you created with us.
Minors
Our website is not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.
Links
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Statement do not apply to these outside websites.
Security
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No organization, including IPI, can fully eliminate security risks associated with Personal Information.